At Abbo Garden Shop, we understand that your carefully selected garden products are essential to creating your perfect green space. That’s why we’ve designed a straightforward, reliable delivery process to bring your items safely to your doorstep, wherever you are in the world.
Our Delivery Promise
We commit to processing all orders within 1-2 business days and offer two convenient shipping options to suit your needs. Whether you’re shopping for elegant planters, sturdy trellises, or stylish plant hangers, we’ll ensure they arrive in perfect condition.
Shipping Options
1. Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD
Ideal for customers who want their garden products delivered quickly and reliably. Our premium carriers provide tracking information so you can follow your package every step of the way.
2. Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: Free for orders over $50 USD
Perfect for budget-conscious plant lovers who don’t mind waiting a little longer for their beautiful garden accessories. This economical option helps us keep prices low while maintaining our quality standards.
Important Delivery Notes
- We ship worldwide, excluding some remote areas and parts of Asia (please check at checkout)
- All delivery times are estimates and may vary depending on customs processing
- You’ll receive tracking information as soon as your order ships
- Please inspect your package upon arrival and contact us immediately if there’s any damage
Easy Returns
Not completely satisfied? We offer a 15-day return policy from the date of delivery. Simply contact our friendly customer service team at [email protected] to initiate your return.
Frequently Asked Questions
Can I change my shipping address after placing an order?
Yes, if your order hasn’t been processed yet (within 24 hours). Please contact us immediately at [email protected] with your order number and correct address.
Do you offer expedited shipping?
Currently, we only offer the two shipping methods listed above. We’re constantly evaluating our shipping options to better serve our customers.
Why are some areas excluded from shipping?
Due to complex customs regulations or unreliable delivery infrastructure in certain regions, we cannot guarantee product safety or timely delivery to these locations.
How are my fragile garden products packaged?
All items are carefully wrapped in protective materials and boxed with cushioning to prevent damage during transit. Our planters and pots receive special reinforced packaging.
Have more questions about delivery? Our plant-loving customer service team is always happy to help at [email protected].
We appreciate your trust in Abbo Garden Shop and look forward to helping you create beautiful green spaces with our premium garden products!
